Guides
Cancellations & no-shows
How to set cancellation policies, reduce no-shows, and protect your appointment income.
How to reduce no-shows as a nail technician
Practical steps that eliminate no-shows with upfront payment.
Setting cancellation policies in Nextro
How Nextro applies your cancellation policy automatically on every booking.
What is a cancellation window?
The minimum notice period a customer must give to cancel without penalty.
What is no-show protection?
How to protect your appointment income from customers who don't show up.
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